Privacy Policy

Who we are

This website is owned and updated by Cleartech Water Services Limited Company No. 06529434. Our company address is: Carrington Business Park, Carrington, Manchester, M31 4DD

What data we collect and why

Contact forms

This website uses a Contact Form to allow customers to send messages to us. By submitting a contact form you acknowledge that you allow us to store the data submitted for the purpose of dealing with your request.

Cookies

Analytics

Like millions of other websites, we use Google Analytics.

Google Analytics is a piece of software that collects data about my visitors (you).

What does Google Analytics record?

  • What website you came from to get here.
  • How long you stay for.
  • What kind of computer you’re using.
  • And quite a bit more.

What do I do with your data?

The tracking information allows me to better understand the kind of people who come to my site and what content they’re reading. This allows us provide information to you that is relevant.

No personally identifying data is included in this type of reporting. All of our analytics activity falls within the bounds of the Google Analytics Terms of Service.

Want to opt out of tracking?

You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

We do not share your data

We do not share information gained from analytics or contact form submissions for any other purpose other than to provide a service or run the business internally.

No data is shared with third parties without the explicit consent of those who are affected.

How long we retain your data

If you leave a message using the contact form, the details and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up submissions automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

In the event that you wish to contact us you can do so using the details found in the header and footer of this website. We also provide a contact form for requests/complaints.